Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118496 Incident Date: Jul, 11 2007
Consumer's City: GEORGETOWN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2A8GP54L97R Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle unable to go in reverse up an inclined driveway without difficulty and shuttering in the drivvetrain. chyrstler engineers and dealer service manger told me this is normal state for this vehicle and i should go up the driveway faster and without slowing or sopping to avoid the shutter. this is a safety issue when you have many children in the neighborhood, you have to go slow up the driveway to make sure you do not run anyone over or hit an object. i am not a trained reverse race car driver. all of the other vehicles i have had in my driveway did not have this issue. we also have reported hard shifting at slow speeds where the vehicle actually lurches forward. this is dangerous when you are in areas where crosswalks are present such as the park, shopping areas, shool zones etc. chrysler stated this too was normal. *tr