Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118558 Incident Date: Sep, 03 2007
Consumer's City: EAST LONGMEADOW Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 07 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was traveling approx 25 mph. approaching intersection low pressure was applied to brakes with the intent to gradually increase pressure in order to come to a smooth stop. almost immediately after applying light pressure to the brake pedal the brakes failed. the brake pedal was pushed completely to the floor but had no effect resulting in a complete failure and the vehicle entered a busy intersection. a delayed reaction application of the emergency brake gradually slowed the vehicle to a stop. authorized service center (at place of purchase) stated the master cylinder failed and needed to be replaced. *jb