Consumer Complaint Detail

FORD / WINDSTAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118676 Incident Date: Sep, 03 2007
Consumer's City: CHICAGO HEIGHTS Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA5148XB Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was at a stop light at a major intersection and when the light turned green i heard a loud sound. i tried to accelerate but my car would not move forward. the engine just revved. i thought i ran something over due to the sound so inspected got out to inspect the car. i found nothing. i got back into the car and turned car off and turned back. the car would not drive. i put the car in reverse and managed to get off the road. i had the car towed to the dealership. i was told by the dealer sutton ford in matteson il. that the transmission just broke and would cost me $3000.00. i have had this car less then 2 years. i had an extended warranty that just expired a few months ago. my obd light was on but was told by the dealer it was a sensor. they could turn it off but it wasn't anything major. after reading all the complaints i'm sure it is major. since purchasing this car, i have had to replace tires at least every six months, major engine repair, alternator repair, as well as spring replacement. overall, i've put more then $3000.00 in repair not including the repair of the transmission i now need. i loved my windstar but i am now discovering that it puts my life endanger to drive it. my two kids were in the car when this happened and i feared someone would hit my car. the worst part about all this is i am unable to get rid of this car as i still am buying this car. i am unable to refinance the difference. i was told to just scarp the car by the dealer and just get another car as i am even more in debt trying to repair the car. i don't want to ruin my credit so there has to be another solution. i have no inkling how i'm going to manage to get 3000.00 for a new car and pay my bills and find an alternative method. i really would appreciate it if ford would just do the right thing fix my transmission. split the cost. i did damage my car in the mist of all this and just want to be able to drive to work until the car is paid off.*jb