Consumer Complaint Detail

CHEVROLET / IMPALA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118697 Incident Date: Sep, 01 2007
Consumer's City: GRANT TOWNSHIP Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WP521249 Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 impala ss has had several failures of the instrument panel cluster. the first was incorrect speedometer readings that lead to total failure of the speedometer (sticking and/or erratic behavior of the speedometer needle). the second was improper fuel level indication (high level shown with low fuel light coming on - almost no fuel left). the latest is incorrect oil pressure indication. all of these are known issues with the model of stepper motor used to drive these gauges in many gm vehicles. my total cost for repair has been in excess of $300, not including the current oil pressure gauge repair (stepper motors for speedo and fuel level gauge). i plan on having all stepper motors replaced with the latest generation replacement (switec x25.168). this is something that gm needs to take responsibility for and correct as it is a very widespread issue. *tr