Consumer Complaint Detail

GMC / ENVOY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118704 Incident Date: Sep, 06 2007
Consumer's City: ROCKVILLE CENTRE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:abs warning light
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDT13S122 Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 11 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When having my 02' envoy serviced and state inspection by my gmc dealer the service manager called and told me, i would need to r/r my front rotors. the pads were half worn but the rotors smooth surface did not exist. it looked like they were not machined thoroughly. ser. mgr thought i lived near the shore, stating salt water would usually causes this. i do not live near the shore and do not go the beach. i drive this vehicle to and from work all highway driving. my vehicle has 41225 mi and has always been serviced by gm. i have owned gm vehicles for 38 yrs and the cars with rotors never looked like this. this looks like a manufacturing imperfection. from reviewing the odi list for this vehicle, others have also documented similar complaints. if i did not bring the vehicle in for the state inspection i would never have know this defect existed. this gave me neither warning in braking, stability nor squealing/ticking from early warning system. i should had asked for old rotors or taken a picture. front rotors and pads replaced at my expense. *tr