Consumer Complaint Detail

SATURN / VUE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118867 Incident Date: Aug, 31 2007
Consumer's City: TRAVERSE CITY Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63474S Date added to File: May, 23 2021
Date Complaint Received: Sep, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a 2004 saturn vue awd and the transmission floats between overdrive and the lower gear constantly, when driving between 35 and 45 mph. there is a low grinding noise and a shudder in the car when it shifts to the lower gear, requiring your to downshift the car manually to avoid the problem at low speed. the car only has 53,000 miles on it and with all the complaints i've found online, i'm now afraid to let my wife take the vehicle on long trips. surely gm has to know about this? *tr. updated 01-14-08. *kb the consumer stated the dealer has reluctantly offered to cover the cost of the parts only. updated 12/12/07. *jb