Consumer Complaint Detail

TOYOTA / PRIUS / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118972 Incident Date: Dec, 31 2006
Consumer's City: ELVERTA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JTDKB20U153 Date added to File: May, 23 2021
Date Complaint Received: Sep, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) daily use of the liftgate. 2) intermittant failure of shock system. the liftgate came down on my head after i had opened the liftgate and reached inside to obtain groceries. 3)my car was still under the 36,000 mile warranty. the dealer said they would not replace the shocks unless there was complete failure. i contacted toyota corporate only to be redirected to the dealer. where after they discussed the issue they finally decided to replace the shocks without admitting that the part failed. the shocks will be replaced 9/13/2007. *jb