Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118998 Incident Date: Aug, 16 2007
Consumer's City: NEW HAVEN Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73K04Z Date added to File: May, 23 2021
Date Complaint Received: Sep, 10 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 01 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford explorer. after driving 55 mph, the contact noticed paint chipping on the hood of the vehicle. she took the vehicle to the dealer and they stated that the failure was not covered by the warranty and advised her to repair it herself. she took the vehicle to a mechanic and he stated that the failure was a manufacturer defect and she should not have to pay for the paint job. the current and failure mileages were 46,500.