Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119098 Incident Date: Aug, 31 2007
Consumer's City: HANAHAN Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GK48KX4W Date added to File: May, 23 2021
Date Complaint Received: Sep, 03 2007 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Apr, 11 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 jeep liberty recall for lower ball joint repair. customer stated that the dealership placed her on a waiting list. customer also states that they have been on this waiting list since march 30, 2007. *kb the consumer stated received a recall on the lower ball joint for her specific vehicle but the recall has not been performed as of yet due to the fact the dealer does not have the parts to perform the recall. the consumer stated purchased a new tire and have the tires rotated to fix the problem but the new tire did not help. the consumer stated contacted dealer who informed her they have not received the part as of yet. the consumer further stated contacted daimler chrysler who would contact the dealer to upgrade the consumers order. the consumer stated was informed to contact another local dealer to no avail. the consumer is requesting help with the recall for this vehicle. *tr