Consumer Complaint Detail

TOYOTA / MATRIX / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119228 Incident Date: Aug, 31 2007
Consumer's City: PHILO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: MATRIX Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1KR32E93C Date added to File: May, 23 2021
Date Complaint Received: Sep, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 02 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband, william palmer-taylor, bought our 2003 toyota matrix in the boston, ma area before joining me in california. because of a programming failure, the 2003 toyota matrix (izz-fe engine) catalytic converter burns out early emitting a noxious sulfur dioxide odor. the problem is probably more of finances than health (the repair cost is $1200 at least). toyota is aware of this, evidenced by tsb issued 10/8/04, ego26-04. however, no recall has been in effect and the consumer is at risk. the warranty on the catalytic converter ends at 80,000 miles. mine burned out at 100,000. toyota has refused any accountability. they should be accountable for at least the part and reprogramming of this. *tr