Consumer Complaint Detail

DODGEN / BORN FREE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119344 Incident Date: Sep, 10 2007
Consumer's City: BRANDON Consumer's State: FL
Vehicle Transmission Type: MAN Manufacturers Name: Dodgen Industries, Inc.
Model Name: BORN FREE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:software
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7FL26X5XS Date added to File: May, 23 2021
Date Complaint Received: Sep, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 28 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The engine control unit installed on the dodge ram dakota 1999, engine 3.9 manual transmission has a manufacturer defect that the dealers keep hiding about, every 15k or 20k miles the computer lost its program and need to be updated, that means that the owner of the truck has to pay every year $99.99 for what the dealer call a electronic diagnosis, but in fact what they do is to re-program the ecu and update the software to the actual mileage resetting all the sensors that control the engine operation, the dealers refuse to admit the fact,what is well known for those who rebuild failed computer engines in different locations through out the country. (2) the failure of the ecu is critical because it may happen in the middle of an intersection, in any high way, and can cause serious accident with lost of lives, and or property damages to others, and the driver of the truck it self. (3) it is impossible to correct the failure with out being bleed every year at the dealers, or to pay more than $600.00 for another computer that eventually will fail after a couple of month after the warranty has expired, any way replacement is hard to get anyway.