Consumer Complaint Detail

SUBARU / OUTBACK / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119406 Incident Date: Sep, 11 2007
Consumer's City: FORT COLLINS Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH686737 Date added to File: May, 23 2021
Date Complaint Received: Sep, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 24 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my 2003 subaru outback in for regular oil change maintenance. the auto mechanic informed me that the engine was quite noisy and thought it might need valve adustments. we took it to the dealer thinking that the dealer would cover this under the warranty. we left the vehicle with the dealer to be checked out, their diagnosis was that the timing belt tensioner was defective. being that our vehicle only had 27,000 miles on it, the maintenance mechanic said it was probably defective right from the factory. if we had not caught this at this time, it could have cause considerable about of damage to the timing belt or engine. the warranty covers 6 years on the powertrain, but the dealer would not cover this expense of this part.