Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119455 Incident Date: Sep, 10 2007
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWRH63B42P Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 passat began thumping and lurching while in motion and while idling. check engine light came on. acceleration was abnormally slow. three inches of standing water appeared in right rear footwell. dealer informed me acceleration problem was due to water in tcm. tcm short circuited and then powertrain dropped. water damage was due to leaking pollen filter seal, which was subject to p9 recall. car was past warranty on time, but not miles. they fixed pollen filter seal and told me they couldn't do anything about the $4,000-$5000 damage from the leaking water. the car is not safe to drive. my car is parked outside. we had several rainy days in the week before the problem. the service manager suggested i must have left the window open. i contacted vw corp and they suggested i take it to a dealer for repair at my own expense. *tr