Consumer Complaint Detail

DODGE / RAM 1500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119553 Incident Date: Mar, 09 2007
Consumer's City: WACO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HU18D93S Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on the freeway, i heard aloud click sound. thought it was a rock hitting the glass. however, when i looked in the direction of the sound, i could see a crack spreading across the dashboard. this was not trauma related!! it just cracked all the way across and stopped when it came to the part of the dash that starts going downward. it is now slowly traveling down now, but will end soon when it gets to the next seam. it is cracked on the passenger side in one continuous crack traveling from the dash seam near the windshield straight out over the top of the glove compartment/air bag. i would expect this from an older truck but not a truck that is just over 3 yrs old. this is not the type of crack from the sun, it is an obvious defect!! wouldn't a crack like this effect the passenger airbag operation? i have talked to my dealer and chrysler and they say it is not covered. even with mymaximum care extended warranty. a new dash was quoted to me at $1800.