Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007119563 Incident Date: Sep, 13 2007
Consumer's City: CEDAR RAPIDS Consumer's State: IA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: WVWPD63B64P Date added to File: May, 23 2021
Date Complaint Received: Sep, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 04 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A couple minutes after turning on my heated driver's seat, i felt something stinging my left leg. shortly after, i began to smell a burning smell, and smoke entered the cabin. i could not pull over as i was on a busy street. i put my hand down there and felt a hole in the seat and the heat of the wire. i turned the heated seats off, and pulled over to inspect the seat. with the seat heater on i could see the light of a wire burning in there through a dime-sized burn hole. *jb