Consumer Complaint Detail

NISSAN / MURANO / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119597 Incident Date: Sep, 14 2007
Consumer's City: CONROE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:drum:shoes/linings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08T17W Date added to File: May, 23 2021
Date Complaint Received: Sep, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i purchased a 2007 nissan murano a few months ago. since that time we have experienced problems with very loud screeching noises with the brakes. we have taken it back to the dealer where we bought it in lubbock, tx and to a dealer in houston. both said this is a common problem in muranos and they are hoping for some sort of fix from nissan. they both said that to date there has been no repair initiated from the factory. i wrote an email to nissan customer service to ask for assistance and they did not care to respond. since the brakes are such a vital part of automotive safety and these are obviously not right i want to ask for your assistance in getting this problem resolved. if it cannot be resolved would you please advise me as to how to return this car under the "lemon law" as we do not feel safe when driving it. we have taken it to two dealers and both recognize that it is a problem but neither can recommend a fix. i do not believe we should have to continue to drive a car we believe is unsafe. *tr