| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007119602 | Incident Date: Jul, 10 2007 |
| Consumer's City: KING | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: RL | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:frontal:sensor/control module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JH4KA9656XC | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 14 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 28 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Opds sensortriggers srs: srs light reset 5 times since 02/04 one time by dealership right before purchase of pre certified veh in 2004. the last time was july of 2007 when i was told i would need a new cable reel and drivers air bag priced at 1468.00 at that time i researched srs problems and called a different dealership to find out that there was a warranty extension in march 2006. the passenger side opds sensor was faulty and replaced 05/05. labor was charged 130.50. i had to find out through a different dealership service department that this has been a issue with acuras. i then went back to the local service department and brought it to their attention they owed me monies back for the labor charged due to the warranty extention. there was no notice that went out to the customers even if they had paid for the services now covered no one was notified except the service departments.i was told i would have to file through the cooperate office in order to get my refund. i called corporate and filed a complaint about the monies owed and a charge of 1468.00 to replace an airbag that had never been deployed. they initially agreed to pay for the parts only. when i advised corporate and the service department that i wanted the airbag undeploy released to a bodyshop for further investigation that a deployed airbag would not be of any help in determining a malfunction of airbag system, they agreed to replace the drivers side airbag and the cable reel at no charge. this is a real concern what would have happened had the car been involved in a collision and the airbag system was faulty? *tr |
