Consumer Complaint Detail

FORD / ESCAPE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119679 Incident Date: Feb, 04 2007
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The airbag light was illuminated on the dashboard of our 2003 ford escape. i took it to the dealer and was informed that the sensor under the passenger seat was defective and must be replaced. the cost quoted was $450. i then did an internet search and found several hundred similar complaints. i also found two different ford technical service bulletins, which clearly indicates that ford knows this is a problem. on another site a technician from a ford dealership stated that the problem could simply be fixed by spraying the contact points with an electrical contact cleaner such as wd40. i took the vehicle back to the dealer and told them to follow this procedure and the problem has not returned in the past 8 months. *tr