Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119725 Incident Date: Sep, 13 2007
Consumer's City: NEPTUNE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S21C Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: As i drove on local roads, i noticed the brake pedal sank lower and lower with each stop. the brake light came. i made it to the repair shop, where the mechanic found two metal brake lines had ruptured due to corrosion, resulting in loss of brake fluid. also, he noted the metal fuel rail had ruptured due to corrosion. all three are being replaced. this vehicle, which was purchased new, is not driven on the beach or along the ocean shoreline. it is driven only on surface streets and has never been submerged in a flood. it has never been in an accident. it is well-maintained, with oil changes every 3,000 miles, and regular tune-ups and filter changes. it is kept washed and waxed. i find it unnerving that two crucial systems suffered catastrophic failure in just 5 and half years, leaving the vehicle vulnerable to accident or fire. i don't know if this is due to a lack of corrosion protection or just an inferior metal, but i can tell you that in 32 years of vehicle ownership, i have never encountered such safety failures. *tr