Consumer Complaint Detail

BUICK / PARK AVENUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119740 Incident Date: Aug, 24 2007
Consumer's City: MEDFORD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW52K6W4 Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 25 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Two days before the incident i started having an alignment problem with the car. i had the car over a relatives house a half mile from my home, and decided to drive the car home and have it towed to the dealer from their. on the drive home, the right front control arm separated from the subframe (engine frame or cradle) at the after bracket which resulted in the right half shaft failing. this happened as i was turning into my development. the subframe was seriously corroded. i had the car towed to the dealer and the subframe and half shaft replaced with new parts. i contacted buick customer service to complain about a major structural failure on the car. they declined to offer any reimbursement for the repair, due to the vehicles age (nine years) and mileage (134,500). i maintain that the failure should not have occurred, and could have resulted in a serious or fatal accident had it occurred at highway speeds. *tr