Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119776 Incident Date: Sep, 10 2007
Consumer's City: CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBJ46G572 Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 05 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On two prior occasions the vehicle accelerated from speeds between 20-30 mph, to speeds up to 50-60 mph. on 9/11/07, the vehicle accelerated at speeds up to 80-90 mph. we are aware of the lexus notification of floor mat interference, so we removed the mats after the first two times, but the last and most frightening, occurrence happened without the mat in the vehicle. the car had to be forced into park in order to slow it down to a halt. my wife was driving the vehicle at the time and she states she almost had several multiple car accidents while trying to stop the vehicle. i had the vehicle towed to the dealer and they said it's the floor mat, before even driving the car. we won't drive the car again until someone other than lexus determines what the problem is. *tr