Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007119817 Incident Date: Sep, 14 2007
Consumer's City: SIERRA VISTA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery:cables
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1ZWHT61L1Y5 Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 mercury cougar. the contact stated that there was a recall on the alternator battery cable. when the battery shorts out, it catches fire and also shorts out the alternator. while driving 35 mph, the cable caught fire, but it extinguished on its own. he took the vehicle to the dealer and they stated that his vin was not included in any recalls. the contact paid for the repair and wants to be reimbursed. ford refuses to reimburse him and advised him to call nhtsa. the current and failure mileages were 65,000.