Consumer Complaint Detail

FORD / WINDSTAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119828 Incident Date: Sep, 16 2007
Consumer's City: BUFFALO Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2001 ford windstar. while driving 56 mph, power steering fluid was leaking from the end seals of the rack and pinion, which caused the power steering to fail. the vehicle was taken to the dealer and they stated that, in order to repair the vehicle, a whole new rack and pinion steering system was needed to replace the seals. the repair would cost $600 without any reimbursement. the vin was unknown. the current mileage was 59,000 and failure mileage was 57,000.