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NHTSA Complaint Number: 007119834 | Incident Date: Sep, 08 2007 |
Consumer's City: WESTVILLE | Consumer's State: OK |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: EXPLORER | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:hinge and attachments |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMZU63E62Z | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 16 2007 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: Sep, 07 2007 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2002 ford explorer. on september 9, 2007, the hinge failed on the liftgate and the glass fell out and shattered. he notified the dealer and a recall was found. the dealer advised him to take the vehicle to the ford dealer. ford stated that his vin was not included in the recall and would not repair the vehicle. the manufacturer stated that the recall had been performed by the previous owners, however, it was done improperly at the time. the recall number was unknown. the current and failure mileages were 91,600. updated 01-14-08. *kb updated 12/12/07. *jb |