Consumer Complaint Detail

FORD / EXPEDITION / 2003

Recalls
3 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119919 Incident Date: Sep, 05 2007
Consumer's City: CHAPEL HILL Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 3
Vehicle's VIN#: 1FMZU32E2XU Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 19 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A lady pulled out in front of our 2003 ford expedition causing an automobile accident. the day was clear, the weather was warm. my wife hit her monte carlo doing approximately 45 mph. after hitting the ladies car, both vehicles went off the road into the trees. our car hit a rather large pine tree. with both of these major impacts, totaling both cars, none of the air bags deployed, and my wife's seat belt failed to lock. the front of our car was hit on both the front right and front left corners. we are depending and paying for these safety, it is not acceptable that they don't operate when needed. photos are available. *jb