| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007119930 | Incident Date: Aug, 15 2007 |
| Consumer's City: ATLANTA | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES350 | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTHBJ46G172 | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 19 2007 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 2007 es350 lexus april 20, 2007. the transmissions began surging and flaring up on the rpm's when accelerating, the gas mileage dropped to 14 miles a gallon in july 2007. i brought the car to the dealer and the first time they upgraded the computer software and replaced a chip. on august 16, 2007 the transmission started revving up and shifting hard and a rattle developed in the roof. the dealer put a whole new transmission in the car that time and took the sunroof apart because a part was loose. the same day, the car started doing the same thing on the way home from work and i took it back to the dealer. i filed a complaint with lexus usa and they would not offer anything other then putting a third transmission in the car. 9/18/07 back at the dealer, it is running and the test drive with the mechanic the car shift slow and is not flaring as bad and the gas mileage is 14 miles a gallon again. the roof is rattling again and i need to have the sunroof worked on again. the car failed on the interstate the 2 time and i almost got killed in the high speed line since the car would not go over 50 miles a hour at rush hour in atlanta, ga. lexus is aware of the transmission failures and the safety issue but refuse to recall or buy back this car. thanks mc *jb |
