Consumer Complaint Detail

KEYSTONE / COUGAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007119973 Incident Date: Aug, 17 2007
Consumer's City: ORANGE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Keystone RV Company
Model Name: COUGAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:multiple axle
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i purchased a new 2003 cougar 5th wheel manufactured by keystone. two months past the 1-year manufacturer warranty, we experienced two tire blowouts on the passenger side. since the warranty had expired on the tires, we replaced them all with new 10-ply tires. after less than 1,000 miles, we experienced another blowout on the same side resulting in extensive damage to the trailer siding. in august 2007 before taking a trip, i noticed that one of the new 10-ply tires had a bubble in the side wall. i replaced the tire. on the way home, after traveling less than 500 miles, we experienced another blowout on the passenger side causing more damage to the exterior. in researching the web, we found numerous complaints and have contacted the dealer, keystone and alko regarding axle problems. all three have declined to address the issue. we are reluctant to use our 5th wheel because of safety concerns. *tr