Consumer Complaint Detail

TOYOTA / 4RUNNER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120041 Incident Date: Sep, 03 2007
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4RUNNER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3HN86R920 Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2007 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Dec, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is not handling right; body feels very loose and unstable going over bumps in the road. took it to a toyota repair shop who indicated that front, right lower ball joint was loose, worn and needed to be replaced. that ball joint was already replaced by the dealer when purchased in 8/05 as part of the manufacturer's recall. took vehicle back to the dealer where the work was originally done and after 3 hours they confirmed that the ball joint did need replacing. however there is only a 1 year warranty on the replacement and they wanted over $400 to replace it. so you're telling me that i get over 4 years on an allegedly defective ball joint but only 2 years on the supposedly good one? *tr updated 09/28/07. *jb