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NHTSA Complaint Number: 007120063 | Incident Date: Jul, 26 2007 |
Consumer's City: CENTERVILLE | Consumer's State: OH |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: AURA | Model Year: 2007 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system:software |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1G8ZV57707F | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 18 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jul, 26 2007 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Incompatibility of on-board garage opener system with my garage door, resulting in being asked to buy a $38.00 converter kit from lear. later, through the intervention of a friend who is a gm plant manager, he was able to get my $38.00 credited to my card. it is unfortunate that it took his intervention to get this problem solved. the dealer had no fix (not even an explanation) for why the in-car unit wouldn't work, but instead referred me to a lear 800 number, where i bought the converter unit. perhaps gm can announce that they will provide the converter unit at no cost to the consumer if they experience the same incompatibility problem. *tr |