Consumer Complaint Detail

SATURN / AURA / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120063 Incident Date: Jul, 26 2007
Consumer's City: CENTERVILLE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AURA Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system:software
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZV57707F Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 26 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Incompatibility of on-board garage opener system with my garage door, resulting in being asked to buy a $38.00 converter kit from lear. later, through the intervention of a friend who is a gm plant manager, he was able to get my $38.00 credited to my card. it is unfortunate that it took his intervention to get this problem solved. the dealer had no fix (not even an explanation) for why the in-car unit wouldn't work, but instead referred me to a lear 800 number, where i bought the converter unit. perhaps gm can announce that they will provide the converter unit at no cost to the consumer if they experience the same incompatibility problem. *tr