Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007120092 Incident Date: Sep, 10 2007
Consumer's City: ROWLEY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2MEFM75W2YX Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 25 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 mercury grand marquis. while driving 25 mph, the contact noticed smoke, a poignant odor, and small flames seeping from the dashboard. he pulled over, exited the vehicle, and called 911. he tamed the fire with a fire extinguisher. the police and fire departments arrived and disconnected the battery. a police report was filed. the contact did not notify a dealer and no repairs were made. the current and failure mileages were 81,210. updated 12-12-07 *bf a copy of the police report was provided. updated 12/12/07 *tr