| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007120138 | Incident Date: Sep, 06 2007 |
| Consumer's City: RANCHO SANTA MARGARITA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:lever and linkage:column shift |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU62E02U | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 19 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 03 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vehicle is a 2002 ford explorer, purchased new. gear shift broke off at steering column. a small part broke, but dealer says the entire steering column must be replaced because part that broke is attached to steering column. dealership reports there is a "nationwide" waiting list for the part and is unable to get a part to fix the vehicle. dealer is "researching" the issue but has no estimate of when part will be available. several internet sites report similar complaints, with some reporting they were told up to 5 1/2 months to get part. *jb |
