Consumer Complaint Detail

SATURN / RELAY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120188 Incident Date: Sep, 13 2007
Consumer's City: HIXSON Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RELAY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZDV03LX5D Date added to File: May, 23 2021
Date Complaint Received: Sep, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The traction control system engaged while driving at freeway speed on state highway 153 in chattanooga, tn, causing the vehicle to veer right out of the lane. the system immediately shut off and a "service traction control system/abs system/stability system" warning appeared in the dash readout. after turning off the vehicle, the warning went away. then a week later the same thing happened on a city street at low speed, and again the warning appeared, and again, it disappeared. i've contacted saturn who stated the fault was in the electronic brake control module (ebcm) and it would have to be replaced at a cost of over $1,000. i have been in contact with other relay owners who have experienced the same occurrence. this is obviously a safety related issue that can cause loss of control of the vehicle and result in death or serious injury. given that the fault is seen in other cars of the same make and model, i feel a mandatory recall should be issued to fix the problem before someone is injured or killed in a crash. *jb