Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120242 Incident Date: Sep, 13 2007
Consumer's City: DALE CITY Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 21 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We were driving the car to work, going about 55 mph and the overdrive light came on and then the car just stopped moving. it nearly caused an accident. now i have been told that i need the transmission replaced or rebuilt. i have had this car for 17 months and there was no indication that there was a problem. it wasn't even at the point to have the transmission flushed, so what is the deal with the inferior equipment that ford installed? i don't have the money to pay for a transmission and am at a loss as to what to do, other than to have it towed cod to fords main office for 'display' . *tr