Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120295 Incident Date: Aug, 25 2007
Consumer's City: BLAIRSTOWN Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After driving 800 highway miles from florida, with 400 miles left to go we stopped for the night. the next morning the car was bucking and refused to run. we added a fuel additive and manual shift in order to keep the car running and get it home. on aug. 27th we changed the fuel filter and took the car for a test drive. the car stalled when going up a hill aprrox. 500 ft from house. it would not restart. the car was towed to the dealer on aug. 28th and is still there on sept. 20th. so far they have replaced the fuel in the tank and the fuel filter, and the egr valve was replaced. the car is still running sluggish and bucking. they can't find out what is wrong with it. next they want to take apart the intake manifold even though they are not sure that is the problem. the car is a 2005 and half jetta diesel with 63,000 miles on it. the car is unsafe to drive and is the car i depend on to take my children back & forth to school (a 20 mile trip one way). *tr