Consumer Complaint Detail

LEXUS / RX400H / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120311 Incident Date: Sep, 07 2007
Consumer's City: BOYNTON BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX400H Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJHW31U060 Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my 2006 rx400h, i slammed on the brakes and my heel went through two carpets and the floor board. my heel was stuck in a hole in the floor board. i can now place my finger into a hole and feel wires and empty space under the gas and break path. lexus has agreed to fix the problem for a fee. (50%) the sales manager informed me that the design of the front floor board has ripples. (like peaks and valleys). there are two holes lined up directly under each pedal. the consequence: heels and ripples under a floor board don't mix.... thank you for your time. *tr