Consumer Complaint Detail

SATURN / AURA / 2007

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120377 Incident Date: Sep, 19 2007
Consumer's City: BUFFALO Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AURA Model Year: 2007
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1G8ZS57N27F Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 10 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2007 saturn aura had been into the dealership approx. 1.5 weeks ago because the vehicle was having difficulty accelerating. the engine would rev but the car wouldn't move. the dealership said there was nothing wrong with the vehicle. on the night of september 20, 2007, at approximately 8:30 pm, while driving the car in a residential neighborhood, i tried to apply the brakes at a stop sign. the abs light came on, the pedal went to the floor, and the car revved, surged forward through an intersection and struck another vehicle. my car hit car #2 with such force that it caused car #2's wheel axle to snap in half and severe damage to car #2's front passenger side fender and door that the car needed to be towed away. i was taken away in an ambulance. onstar confirmed two codes at the time of the accident: #1--abs/traction control system malfunction and #2--take the car to a service center as it may exhibit abnormal behavior when driving and/or stopping. this saturn aura has been nothing but problems since getting it in october 2006. it has just over 14,000 miles on it and has been serviced for the aforementioned issue plus replacing a broken engine mount, replacing a leaking engine gasket, resurfacing the brake rotors at 7,000 miles, multiple repairs to a non-functioning onstar system, and consistent issues with the warning light on the tire inflation monitor (i eventually had the tires filled with nitrogen). this car is a hazard. because of the service history of the vehicle, i have obtained legal counsel. the saturn will be evaluated by an independent mechanic to determine what needs to be repaired. i am scared to drive this car again. *jb