Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120425 Incident Date: Jan, 01 2007
Consumer's City: CORAM Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58J62C Date added to File: May, 23 2021
Date Complaint Received: Sep, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 jeep grand cherokee limited. late winter, when i needed it the most, my heat began not working only on the driver's side of the vehicle. the passenger side had plenty of heat though. i took it to the dealer and after a $1100 repair bill to repair the blend doors inside the ac system (mostly labor), it was repaired. today, again, i have no heat and now no ac too. a diagnosis now says that i have a code for "travel too large"-this is the code for the blend doors again. after an internet search, i see that there are many, many others like me who are having the same issue. this is a safety concern as in the winter, there is no way to clear the windshield with the cold air. dailmer chrysler needs to do the right thing here and stop profiting from their own defects. this should be a recall to repair all affected vehicles. *tr