Consumer Complaint Detail

SUZUKI / AERIO / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120496 Incident Date: Feb, 08 2007
Consumer's City: MANATI Consumer's State: PR
Vehicle Transmission Type: MAN Manufacturers Name: Suzuki Motor USA, LLC
Model Name: AERIO Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS2RA62S465 Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2007 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Feb, 05 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ltr re problems with her 2006 suzuki aerio and seeking reimbursement for troubles and damages. *kb the consumer stated she began experiencing problems with the gears. the mechanic informed the consumer the gears were damaged due to the mis-handling of the vehicle and that a cable needed to be tightened. soon after leaving the dealership, the consumer began to smell an odor which was that of a burned clutch. the consumer took the vehicle to another dealer and was told the previous mechanic didn't do a good job, however it would cost $692. 08 the consumer then went to another dealer and had the repairs made, however after those repairs, the vehicle lost gears. the consumer was then informed the first mechanic only adjusted the cable gears and it would cost 1,500 for new parts. *jb the consumer stated the vehicle has since been stolen. updated 11/26/07. *jb updated 1/25/08. *jb consumer sent in additional information in a voq. on april 7, 2008. *kb updated 04/14/08. *kb