Consumer Complaint Detail

JEEP / LAREDO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120571 Incident Date: Sep, 09 2007
Consumer's City: ORLANDO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LAREDO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S02C Date added to File: May, 23 2021
Date Complaint Received: Sep, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My radiator fan broke off the motor on sunday september 9, 2007 and i had it towed to tire kingdom since the dealership was closed. so i called greenway chrysler jeepdodge in orlando, fl on september 10, 2007 to compare parts prices for the shrowd assembly and radiator fan. the dealership process were much lower so i was going to have my car towed there to fix but tire kingdom matched their price. the dealership asked for my make, model, year and vin # to accurately find the prices. the following day i received the recall notice for the exact parts i had fixed and paid 839.00 for. i was extremely upset that i had specifically called the dealership for prices for those exact parts and was not told that it was a recalled part. i have since submitted my bill for reimbursement but i am extremely disappointed in the customer service the jeep dealership gave me. *tr