| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007120585 | Incident Date: Sep, 12 2007 |
| Consumer's City: CHULA VISTA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: COMMANDER | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:control module (tcm, pcm) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J8HH48K86C | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 23 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 29 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my 2006 jeep commander in oct. 2005 from mccune chrysler jeep in national city, ca. initially, i started noticing my brakes shimmying as i came to a stop. i reported to my dealership a few times but no good came out of it. then, last thursday, sept. 13, i noticed my dashboard lights (electrical system, brakes and transmission lights) flashing on and off as i accelerated from a stop and headed uphill. it felt as though the jeep wanted to stop and go at the same time. i reported it to my dealership and brought in the vehicle the next week. the dealership quoted me $190 to analyze it (since my jeep was about 8,000 miles beyond the warranty period). then, they told me that it would cost me over $400 to repair the vehicle even though they did not know what was wrong with it. i began to research the internet about recalls on this make and model and found that chrysler had issued a recall on friday, sept. 14, 2007. i printed the article and brought it to my service rep at mccune. the rep insisted that it was not my problem and that his dealership had not heard of a recall on my make and model. so, i called chrysler's customer service department in oak ridge, tn. the representatives there insisted that there was no recall. frustrated, i accepted the dealerships offer to repair my vehicle. they quoted me a $100 deductible to place the vehicle under warranty. as i drove off, the same thing happened all over again. i called the service advisor and explained what had happened. he insisted that he test drove the vehicle and the lights never came on. i didn't believe him. i feel that he mislead me and that his dealership never repaired my vehicle. i will bring my vehicle back to mccune monday morning (9/24/07) and i will see what will happen. i paid for a rental vehicle last week (over $100 and the dealership never offered to cover my expenses. i am so frustrated. *tr |
