Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120620 Incident Date: Sep, 13 2007
Consumer's City: SCHENECTADY Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission:floor shift assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU75E32Z Date added to File: May, 23 2021
Date Complaint Received: Sep, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer. when the contact attempted to shift gears, the gear shift fell off. the vehicle was towed to the dealer. the dealer was unable to determine the cause of failure, however, they stated that the steering column and gear shift needed to be replaced. the vin was verified, but appeared to be invalid. the purchase date was unknown. the current and failure mileages were 110,000. . date received 12/12/07 updated 12/19/07 *lj