Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120667 Incident Date: Sep, 21 2007
Consumer's City: PONTIAC Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a 2003 ford explorer in june of 07 with no problems in sept of 07 i started to experience a load noise coming from the rear of the vehicle sounding like a tire was flat or something was rubbing. i took it into the shop and they told me that the rear diff was out on this and it was going to cost several thousand dollars to fix. i contacted ford they acknowledge the problem but refused to fix it and said that it was not under warranty so they weren't going to do anything about it. i now sit hear with something that i owe money on and can not afford to fix. i have a wife and a son and this is our only mode of transportation. i am very upset that ford does not stand behind their products like they should. there are numerous complaints on the internet about the same problem but with no solution. *jb