Consumer Complaint Detail

FORD / FOCUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120710 Incident Date: Sep, 05 2007
Consumer's City: VALLEY VILLAGE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34371W Date added to File: May, 23 2021
Date Complaint Received: Sep, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2001 ford focus and within the last month it has become increasingly more difficult to turn the key in the ignition. i did some research and found that this is due to a substandard/defective ignition switch cylinder. i also found that this is not an uncommon problem, quite the contrary; there are several car forums that have complaint after complaint specifically about this issue. for example, here is one at consumeraffairs.com: http://www.consumeraffairs.com/automotive/ford_focus_ignition.html i accept the fact that car owners are responsible for their own maintenance but an ignition cylinder should not be going bad in a 6 year old car. furthermore, i have read several ford focus owners say that they have had this repair done more than once. i am a college student; i cannot afford to keep paying out $500 to get this fixed. please do the responsible thing and recall this part and replace it with one that works. don't make me regret buying a ford in the future. https://secure.ford.com/servlet/satellite/footer/contact-ford/contact-us-email?contactmaintopic=vehicleserviceissues *jb