| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007120802 | Incident Date: Sep, 20 2007 |
| Consumer's City: THE WOODLANDS | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU62K44Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 24 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2004 ford explorer. the contact stated that the vehicle would not start. she depressed the accelerator pedal and the vehicle started and began to vibrate. she then placed the vehicle in reverse and heard a loud clunking noise. she smelled a strong gas odor inside the passenger compartment. the contact looked in her rearview mirror and noticed a large amount of smoke coming from the exhaust system. she parked the vehicle and had it towed. she then noticed that all of the radiator fluid leaked out. the mechanic stated that the valve failed and damaged the entire engine. the mechanic also stated that the engine needed to be replaced and appeared to be a manufacturer defect. the current and failure mileages were 63,000. the consumer also stated had problems prior to incident with sun visor falling off, gear shaft would not shift into park, engine sluggish, and while using cruise control vehicle would just shut off. updated 10/22/07 *tr |
