Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120924 Incident Date: Sep, 12 2007
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuel pump failures, first one failed at 35,000 miles, the second at 42,000 miles, and now the third at 71,000 miles. towing charges, rental cars etc. chrysler customer service would only quote the warranty was expired-12,000miles/or 12 months. this time my cost is $724.00 for a new pump, $200.00 for rental,and $68.00 for towing. three fuel pumps in 71,000 miles is ridiculous and frustrating. no more chrysler products for me. *jb