Consumer Complaint Detail

FORD / ESCAPE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120926 Incident Date: Aug, 09 2007
Consumer's City: WEST COLUMBIA Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU03113K Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had previously asked home dealership to check cruise control for failure to turn on. after traveling for approx. 1 hour on interstate, attempted to turn on cruise control. on third try, cruise control engaged and set at 70 mph. after a few miles i tried to turn it off with no results. engine continued to accelerate when brake applied. i contacted someone who advised me to pull over and turn the car off if possible. i pulled in to a rest area with both feet on brake and was able to stop the car and immediately put it in park and turn it off. (very difficult with engine revving continuously) i tried to turn the car back on to see if the cruise turned off with the car, it did not, the engine immediately accelerated and the engine sounded as if it was going to explode. i turned the car off. the car was towed to a dealership and the cruise control throttle cable was found to be stuck. the cable was disconnected as they said they had no parts to replace the cruise control. i was sent on with a request to have it replaced at my home dealership. i was charged for the service. *tr