Consumer Complaint Detail

DODGE / RAM 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007120956 Incident Date: Sep, 21 2007
Consumer's City: Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA16K92J Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Nov of 2006 i took my truck in for misfire and coolant lose, the dealer checked the cooling system and ok'd it .they replaced my spark plugs for the misfire. about a month ago the truck was not running correctly since my warranty ran out i took it to another shop the rocker arm fell off, it was replaced. a week later 2 rocker arms fell off. with extensive researched it was determined i had a cracked head. when i called the auto manufacturer chrysler, i was told it was under the power train warranty and i needed to take it to the dealer. i did not feel comftorable taking this truck that was half apart to another mechanic to tell me what i already new, that the head was cracked coolant was leaking into the combustion chamber causing my rocker arms to be blown off. i tried talking to the dealership that i purchased it from and they said that chrysler already made a decision on this. all i wanted was to get replacement heads and some costs of repairing the truck. if this would have went to the dealer there was going to be a cost for them. *tr