Consumer Complaint Detail

SATURN / VUE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121009 Incident Date: Apr, 02 2007
Consumer's City: FAIRFIELD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ33Z17S Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2007
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My saturn hybrid vue has had several "incidents" since it's purchase. the first was at around 800 miles. the vehicle stalled and could not be started for several minutes. all engine and traction control lights were on. when it finally started, it jerked severely and lunged forward several times. had another vehicle or a pedestrian been in front of me they would have been hit. i had the car towed into saturn service. there were several problem codes in ecm. they said it was a chaffed wire that needed to insulated. at around 1,200 miles the jerking happened again. over the next couple of months there would be episodes of where the engine lights or traction control lights came on and it would stall but then it would drive fairly normal. i checked with onstar to do a diagnostic check and they said every thing seemed ok. i complained to the saturn dealer but the problem seemed to be persistent but intermittent. i began to fear driving the vehicle, especially with my grandchildren in it. all during this time the mileage was very low (especially for a hybrid). three month's since its first failure i took the saturn vue into service with all the engines lights on -- they found problems with starter generator, and the charging and autostop systems related to the 12 v and 36 volt batteries. they replaced the engine wiring harness. now it is one month later and it is going back into service for lunging forward at a stop sign, and for answers about why i get such low mpg (22). *tr