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NHTSA Complaint Number: 007121009 | Incident Date: Apr, 02 2007 |
Consumer's City: FAIRFIELD | Consumer's State: CA |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: VUE | Model Year: 2007 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5GZCZ33Z17S | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 26 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 09 2007 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My saturn hybrid vue has had several "incidents" since it's purchase. the first was at around 800 miles. the vehicle stalled and could not be started for several minutes. all engine and traction control lights were on. when it finally started, it jerked severely and lunged forward several times. had another vehicle or a pedestrian been in front of me they would have been hit. i had the car towed into saturn service. there were several problem codes in ecm. they said it was a chaffed wire that needed to insulated. at around 1,200 miles the jerking happened again. over the next couple of months there would be episodes of where the engine lights or traction control lights came on and it would stall but then it would drive fairly normal. i checked with onstar to do a diagnostic check and they said every thing seemed ok. i complained to the saturn dealer but the problem seemed to be persistent but intermittent. i began to fear driving the vehicle, especially with my grandchildren in it. all during this time the mileage was very low (especially for a hybrid). three month's since its first failure i took the saturn vue into service with all the engines lights on -- they found problems with starter generator, and the charging and autostop systems related to the 12 v and 36 volt batteries. they replaced the engine wiring harness. now it is one month later and it is going back into service for lunging forward at a stop sign, and for answers about why i get such low mpg (22). *tr |