Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121010 Incident Date: Aug, 31 2007
Consumer's City: FAIR OAKS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54F62Y Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There were no special events (accidents, unusual road conditions, etc) precipitating this problem. we have a 2002 saturn l200 with 75.5k mi.s on it. we have been increasingly smelling gasoline odor coming from this car after parking it. i got underneath the car and found that liquid gasoline is coming from on top of the gas tank and soaking the sides of the tank. when i called the dealer, the service dept seemed familiar with the problem. they said it is likely a leaking fitting on the fuel pump; requiring a new fuel pump $400+. we own an 2002 ford f-150 that had a recent recall on a cruise control device that they said could cause a fire after engine shutdown-we had that recall done although we had no problems. the gas leak we are having on our saturn seems much more volatile than the ford's problem. the odor has bad enough that we have been afraid to park the car inside our garage (near our water heater), but no recall. this seems like a very serious safety hazard that saturn is well aware of (i found multiple references to fuel pump problems on this model with the 2.2l 4-cyl eng on the internet). i'd like to know if your agency is aware of this problem and if you have considered compelling saturn to do something about repairing this leaking fitting. can you recommend what my immediate action or recourse on this matter should be at this point? *tr