Consumer Complaint Detail

MINI / COOPER S / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007121012 Incident Date: Sep, 19 2007
Consumer's City: CLARKSVILLE Consumer's State: TN
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER S Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE33472T Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 20 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took my car in for winding sound coming from motor. diagnosed as the alternator...they replaced it and sound was still present ...misdiagnosed and was actually the supercharger, but while they were checking it out initially the power steering pump stayed on...which didn't happen to me until they had it. after changing the alternator power steering pump no longer stayed on per the dealer. had it home 3 days to wake up one morning hearing the pump on and i go to start my car and in drained my battery. had to jump the car and then disconnect the cable to keep from the ps pump continuously running. the car is at the dealer getting a new pump $975 plus tax, researched mini owner website and found several complaints of the same issue also that some cars actually caught fire from a failure of the pump. researched more on north american motoring . there was a long list of people who had the exact experience. sure would be awful for the pump to go out while driving on expressway and not able to steer correctly. surprised it hasn't caused an accident/death yet. *tr